Emergencies and Phone Calls

CALLING OUR OFFICE:

If you have any problems, questions, concerns, you are not feeling well or your side effects are not relieved by the medications prescribed by your physician, you may contact AAMC Oncology and Hematology at (443) 481-4884.

  • Please notify the operator of the nature of your call. This will allow her to determine how to direct your call to best serve your needs. During business hours (8:30 AM-5:00 PM), a triage nurse is available to further investigate your questions/concerns. She is in contact with a physician to determine how we can help you.
  • An on call physician may be reached for emergencies through the answering service at the same phone number (443-481-4884 or by contacting the answering service directly at 443-481-1000) after hours and on the weekends. This physician will need to know the following information:
    *Your name
    *Your Diagnosis
    *Your Doctor
    *Type of treatment you are receiving (name of drugs)
    *Symptoms you are having (for example: fever, pain, cough, etc.)
    *Temperature
    *Last lab work values (if you know them)
    *Pharmacy phone number

Some examples of when to contact the office/physician on call (are not limited to):

  • Temperature of 100.4 or greater
  • Shaking or chills
  • Shortness of breath
  • Persistent bleeding- ex., nose bleeds, bruising easily or black, tarry stools.
  • Mouth sores
  • Nausea and vomiting not controlled by prescribed medications
  • Diarrhea not controlled by prescribed medications
  • Confusion or extreme fatigue/sleepiness
  • Constipation lasting longer than 48 hours
  • Swelling in arms and/or legs
  • ANY NEW SYMPTOMS THAT WERE NOT PRESENT BEFORE YOUR CHEMOTHERAPY TREATMENT
  • As always, if you feel as if you are experiencing a life threatening emergency, please call 911.