We are committed to making the process of handling your insurance and financial needs as smooth as possible. Please bring your insurance identification card(s) with you so that we may place a photocopy in your file. If you are covered by more than one insurance company, please verify and inform us which company is the primary carrier. If there is every any change in your personal or insurance information, please contact our office promptly to update us.
Our practice participates with many insurance companies and will, in most cases, file claims to your carrier on your behalf. We also accept Medicare assignment. If you belong to an HMO or PPO plan, please verify with our office that our physician is in your plan prior to your first visit.
Some insurance plans require you to use a specific laboratory or to obtain referrals or preauthorization. Please verify these requirements with your carrier prior to your visit, as we wish to avoid any unnecessary expenses to you. If you need assistance with your insurance questions, our staff will make every effort to help you.
If you have a co-pay, it will be collected at the time of your visit. You may pay by cash, personal check or credit. We accept Visa and MasterCard. Since AAMC Oncology and Hematology is a practice within the DeCesaris Cancer Institute at Anne Arundel Medical Center, both you and your insurance carrier will receive a facility bill from the Anne Arundel Medical Center. If there is a co-pay required as part of the facility charge, this will be included in the bill and you will not be required to pay this at the time of youe physician visit.
Should you have questions prior to your appointment about your insurance coverage such as pre-certification, co-pay amounts or eligibility please contact your insurance company. If there are questions after you have received the bill, contact Anne Arundel HealthCare Enterprises at 443-481-6571.
Hospital Facility charge inquiries may be directed to Billing Department Anne Arundel Medical Center Patient Financial Services at 44-481-6500 Monday-Friday from 8:30am-5:00pm. If you are unable to pay your bill, Anne Arundel Medical Centers offers financial assistance based on family income levels. Financial reductions and interest free payment plans are also available. To apply for financial assistance or establish a payment plan please contact the hospital’s financial counseling office at 443-481-1401.